Terms and Conditions

Shipping & Handling
Payment Options
Tracking Your Order
Returns, Exchanges, Changes
Privacy
Terms and Conditions

Shipping & Handling:

All orders are subject to verification by a Banana Peel representative.
Shipping costs apply to all items that require delivery to specific addresses.
All standard orders are processed every Monday to Friday from 8AM to 5PM upon the confirmation of payment. Transit time is usually 2-3 business days for Metro Manila addresses and 7-10 business days for provincial addresses.

Payment Options:

We accept payments made through bank deposits, Paypal, and COD
Payments may be made through bank deposits by following these steps:

- - STEP 1: Upon checking out, order details will be sent to your email address or via Viber and text message.
  - STEP 2: Choose any of our listed bank partners and take note of the company name and account number.
  - STEP 3: Settle the payment through online transfer. Kindly settle this within three days. Failure to pay within this time period will automatically cancel your order.
  - STEP 4: Take a clear photo or a scanned copy of the deposit slip or screenshot of the transaction.
  - STEP 5: Send the file to lo******@ba********.net and cu**********@ba********.net.
  - STEP 6: Sit back, relax, and your order will soon be on its way!

Banana Peel accepts bank deposits in the following banks:

- - Banco De Oro (BDO)
  - Bank of the Philippine Islands (BPI)

For payments via PayPal, you will be directed to settle it directly during checkout. A Banana Peel representative may reach out for verification of payments, and other concerns.
As part of our SOP, COD payments should be confirmed by the customers. A Banana Peel representative will contact you via text message or call to verify the order and contact number. This is to lessen returns and failed deliveries due to incorrect or inactive contact numbers. Banana Peel have the rights to cancel COD orders for the reason of unresponsive customers, inactive or incorrect contact numbers.

Tracking Your Order:

Our partner courier will send an automated text message with the corresponding tracking number once your item has been shipped out.

Returns, Exchanges, Changes:

Thank you for shopping at BananaPeel.net. Customer satisfaction is of utmost importance to us. We guarantee our customers that all Banana Peel products are of high quality, and worth your every penny. If, for any reason, you are not happy with your selections, we would gladly accept returns, exchanges, or issue you a refund within 30 days from the date on your invoice.
Please be advised that shipping charges are non-refundable. The shipping fee for the return or exchange of items ordered will be shouldered by the customer. Merchandise must be returned unworn and in original condition with a copy of the invoice.
For more details, please reach out to cu**********@ba********.net.

Privacy:

Banana Peel reserves the right to use member or customer information to improve the brand’s products, services, site content, and advertising.
Banana Peel does not sell, exchange, disseminate, or disclose any member or customer information to third parties. Information submitted on our site stays confidential. Banana Peel and its affiliates respect your right to privacy and appreciate your business.